Mostbets Privacy Policy — How Your Information Is Protected

Various types of data are collected when you register and use Mostbets. These can broadly be grouped into three categories:

We only collect what is necessary — no excessive or irrelevant data is requested. Passwords are never stored in plain text; they are kept as encrypted hashes.

Every piece of data has a specific purpose. Mostbets never collects information without a clear reason.

• Account Management: To create your account, manage logins, and ensure your account's security.
• Identity Verification: To prevent fraud and comply with international anti-money laundering laws.
• Payment Processing: To ensure funds are sent to the correct account.
• Customer Support: To resolve your issues quickly and accurately.
• Security Monitoring: To detect unusual or suspicious activity.
• Platform Improvement: To analyze which features are used most and improve your overall experience.
• Legal Obligations: To generate reports required by the relevant authorities.

Mostbets protects your data to the highest industry standards, with security measures in place at both the technical and administrative levels.

Technical Safeguards: All data transfers are encrypted using TLS 1.3. Data stored on our servers is secured with AES-256 encryption. Firewall and intrusion detection systems remain active 24 hours a day.

Administrative Safeguards: Only authorized personnel can access specific data. Regular security training is provided, and annual audits are conducted by third-party security experts.

• Server data centers are housed in secure facilities with 24/7 monitoring.
• Regular data backups are maintained.
• In the event of a security breach, all relevant parties will be notified within 72 hours.

Mostbets does not sell your personal data. However, limited information may be shared with trusted partners to ensure the proper operation of our services:

• Payment Processors: Mobile Pay, Nagad, and other payment gateways — used solely to process transactions.
• Identity Verification Services: Authorized entities for the KYC process.
• Law Enforcement: Only when required by a court order or legal obligation.
• Technology Service Providers: Hosting & cloud services — governed by strict confidentiality agreements.

All partners are required to uphold the same privacy standards. Any partner found in violation of these terms will have their agreement terminated immediately.

A cookie is a small text file stored in your browser. Mostbets uses cookies to help the platform run better.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

Mostbets believes in giving you full control over your own data. You have the following rights:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Object: You can opt out of marketing communications or object to profiling at any time.

To exercise this right, email support@mostbets.pro. You will receive a response within 30 days. Note that certain data may be retained for a specified period due to legal obligations.

Mostbets does not retain data beyond what is necessary. A separate retention period is defined for each type of information:

• Account Information: For the duration of your active account + 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulations).
• Customer Support Conversations: 2 years.
• Technical Logs: 90 days.
• Marketing Consent Records: 3 years from the date of consent.

After the designated period, data is securely deleted or anonymized. The entire deletion process is audited.

Mostbets services are strictly for users aged 18 and above. We never knowingly collect data from minors.

If an account holder is found to be under 18, the account will be closed immediately and all collected data will be deleted. If you believe your child has created an account, please contact us at support@mostbets.pro.

This Privacy Policy may be updated from time to time due to legal changes, new services, or technology updates.

• You will be notified at your registered email address before any major changes take effect.
• The "Last Updated" date at the top of the page will always be kept current.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you object to the updated policy, you will have the option to close your account.

For any questions, requests, or complaints regarding our Privacy Policy:

• Email: support@mostbets.pro
• Live Chat: At any time by logging into the platform
• Response Time: 24 hours for general inquiries, 30 days for legal requests

To contact the Data Protection Officer, include "DPO Request" in the subject line of your email.